Survey

1. How important is a store's layout and ambiance to you?

A. Very important

B. Somewhat important

C. Not important

2. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

3. Do you enjoy the experience of shopping, or is it just a task?

A. I enjoy it

B. It's just a task

C. It depends on what I'm buying

4. Do you enjoy browsing stores without intending to buy anything?

A. Yes, as a leisure activity

B. Sometimes

C. No, I only go when I need something

5. What is your favorite household chore?

A. Cooking

B. Organizing/Cleaning

C. Grocery Shopping

D. Laundry

E. None

6. Do you shop more on weekends or weekdays?

A. Weekends

B. Weekdays

C. No particular pattern

7. Do you typically research a product before buying it?

A. Yes, extensively

B. Yes, briefly

C. No

8. Do you try to buy locally-made products?

A. Whenever possible

B. Sometimes

C. Rarely

D. No

9. How do you manage your loyalty program memberships?

A. Actively use many

B. Use a few key ones

C. Don't pay attention to them

10. What is your biggest frustration with online shopping?

A. Shipping Costs

B. Inaccurate Product Descriptions

C. Complicated Returns

D. Security Concerns